Categories

Creating a customer account

  • Click in the upper right corner on “login”.
  • Enter your e-mail address on the left, under “create an account”, and click on “create an account”.
  • Follow the instructions on the screen to fill out your customer data.
  • Recommendation: Subscribe to our newsletter and stay informed of promotions and new offers.
  • You will receive a confirmation e-mail that your customer account has been created in a few moments. 
 

Logging in as a customer

  • Click in the upper right corner again on “login”.
  • Now you fill out your email address and the password that you just have chosen for this site.
  • You will see your name on the right: you are logged on.
 

Adding articles to your shopping cart

  • Add stamps by clicking the “add to cart” button, next to the stamp listings.
  • You will see in the upper right corner that the stamps are added correctly: the cart now contains 1 product.
 

Paying your order

  • Move your cursor to “shopping cart”, in a way that the menu pops open.
  • Click on “Checkout”
  • Now you are on the page “shopping-cart summary”, where you can checkout in 5 steps.
    • First, you get an overview of your order.
    • Then you sign in.
    • You check your address.
    • The default shipping is always by bpost.
    • On the last page you can execute the payment.
      • If you choose to pay by bank transfer, you will receive the payment details by email.
      • If you choose to pay by PayPal, you will be redirected to the PayPal website, where you can safely settle the payment.